Just use the form below to submit a new support ticket. All correspondence will then be handled via email. Select your role... - Select -GuestAuthorEditorSelect your queries/issues - Select -Order not placing...Website issue during shoppingPayment debited but Order not confirmedWant to status of my order. Order delayWrong book deliveredMy order delivered to wrong addressThe order not delivered and returned.Product damage during shipment. eBook not received.eBook password not workWant to cancel my orderOrder cancelled but refund not received yetOtherSelect stages - Select -ManuscriptPre-productionPost-productionManuscript - Select -Metadata not creatingNot understand the metadata portal, need helpManuscript uploaded but Project ID not receivedWant to status of my manuscriptMy manuscript was accepted but the acceptance letter not received.My acceptance letter has lostPayment transferred but not received confirmationProject ID not activateOtherPre-production - Select -My number did not add to the Whatsapp project groupPublishing delayingI need ISBNI need DOII need DIPI need Cover Page designI need promotion kitProject manager not respondingOtherPost-production - Select -My book published but not live in websiteMy book not active for sellingI want author certificateI want promotion kitResend author certificateI want NOC for sharing coverpageComplimentary copies not receive yetComplimentary copies delivered wrong addressI want additional copies with author priceWrong invoice sharedWant to editing during sellingWant new editionWant new coverpageWant new ISBNWant new formatMy book not live on AmazonMy book live on Amazon but not active for sellingI could not find the author login pageMy login not workingNeed coupon codeOtherSelect format - Select -PaperbackHardback-PLCHardback-JacketHardback-Cloth+JacketHardback+embossingPaperback+embossingColor InteriorMix Color InterioreBookKindleAudio bookWhatsApp number Suggest a new topic Order number Project ID ISBN Quantity Provide deliver address(es) Please explain your problems or queries in detail Name Email Phone/Mobile Attachment Upload (Optional) Choose File (Maximum 5 files with 25 MB allowed) Submit a Support Ticket